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FAQ's

We handle customs clearance and cover import duties on orders shipped to the European Union, United Kingdom, and United States. For all other shipping destinations, you as the customer are responsible for customs duties.

We already ensure your parts are safe and secure with our confidentiality clauses on our Terms of Sale, but we’re happy to sign a separate NDA if your company requires it. Please contact our sales team for details.

We support common industrial 3D files, including STEP, STP, IGS, STL. STEP and IGS are recommended for precise dimension checking. All uploaded files are kept strictly confidential.
Yes. We fully protect all customer design files. We never share, resell or disclose your drawings to any third party. Non-disclosure agreements (NDA) are available for industrial and confidential projects.
We provide SLM Metal Printing, SLA Resin Printing, SLS Nylon Printing. Suitable for metal parts, functional prototypes, complex models, and industrial batch production.
Our main metal materials include 316L, 17-4PH, AlSi10Mg, Ti6Al4V, Inconel 625, CoCrMo. All metal powder is high-purity spherical powder for high precision and high density.
We offer resin, nylon, TPU and ABS. These materials are widely used for prototypes, decorative parts, and functional plastic components.
Normal production takes 2–5 working days. Simple plastic models take 1–3 days. Metal SLM parts take 3–7 days. Bulk orders will have a customized production schedule.
Yes. We offer polishing, sandblasting, anodizing, painting, heat treatment and passivation. Different post-processing options meet your surface texture and industrial standard requirements.
Simply upload your 3D files and specify material, quantity and post-processing requirements. We will send you an official quotation within 12–24 hours.
Yes, we provide worldwide shipping. We use DHL, FedEx and UPS for fast and safe delivery. Real-time tracking information is provided for every order.
Shipping fee depends on weight, size and destination. We will list the exact shipping cost on your quotation. Free shipping is available for large bulk orders.
No MOQ requirement. We accept 1 piece prototype, small batch and mass production orders. We support personalized custom manufacturing.
Yes. Our engineering team provides free model checking and minor optimization to ensure printability. Structural modification service is also available on request.
Every part passes dimension inspection, surface testing and quality checking before shipment. We provide inspection reports for industrial and high-precision orders.
We provide professional after-sales service. If the defect is caused by our production error, we offer free re-production or full refund.
We accept T/T bank transfer. Flexible payment terms are available for long-term B2B clients.
Custom 3D printing cost calculation relies on multiple critical factors: material grade, build envelope volume, actual printing cycle time, layer resolution, and deployed additive manufacturing technology.
Engineering-grade materials including rPET, titanium metal and PA12 nylon feature differentiated unit costs. Increased part dimensions and sophisticated structural designs will raise overall manufacturing costs accordingly.
Different printing technologies (FDM, SLA, SLS) lead to varied production overheads. As a reliable professional service bureau, HuanYa lists transparent pricing covering raw materials, equipment running time, and customizable secondary finishing operations.
Additional variables such as complicated CAD designs, ultra-fine resolution specifications and multi-color printing requirements will further adjust the total project budget.
Submit your 3D model file online to acquire an instant precise quotation for your custom manufacturing order.
Online 3D printing services offer the lowest-cost manufacturing route. Skip expensive printer hardware investment and directly order custom printed parts with ease.
Technologies vary widely in affordability and availability. FDM boasts low machine and material costs, making it highly cost accessible. Industrial methods like MJF and SLS demand premium large-scale equipment, coming with higher corresponding costs.
Pick the right printing process based on your project needs, manufacturing standards and expected final outcomes.

You can always send us an email if you have any questions: support@huanya3d.com

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